24/7 Customer Support
In this day and age, you need a competitive edge, and sending potential new customers to voicemail was never sufficient and never will be. Human intelligence will surpass any and all artificial interaction. Our intelligent, compassionate, and highly trained professionals answer your calls around the clock, on weekends, nights and holidays; you can forward your calls 24 hours a day, all year round.
Bilingual Answering
Operating in a different country, we offer services to customers across the globe in multiple languages. Our Bilingual Answering Service and multilingual agents ensure that your customer gets the best quality service regardless of their language preference. So when you partner with us, your business reach can extend to any market in a dependable, cost effective manner.
Appointment Scheduling
We have the capability to handle all of your appointment scheduling needs. Whether you are a growing clinic or a busy hospital, we can efficiently handle all your incoming calls and appointments scheduling. Your patients no longer have to worry about long wait times or official hours to schedule an appointment.
Claims Handling
If your business involves dealing with a magnitude of claims, we can help you process them efficiently and effectively, eliminating fixed costs and staff investment as well as saving the precious time of your senior management time. Our innovative technology allows our eager agents to instantly determine what information is required and can readily update case files to make your decision making easier.
Conference & Event Registration
Planning a conference or an event for your business can be a monumental task that requires a diverse range of expertise. We offer custom made platforms that are capable of handling large and small volume conference and seminar registrations that cater to your specific needs. Our trained experts use custom software that are programmed to gather specific information required from attendees, based on your requirements.
Order Processing
Efficient processing of customer orders is the backbone of many businesses and service providers. When it comes to customer retention, speedy processing of orders is as important as making the sale itself.
